Which sequence correctly lists the steps to discipline without punishment?

• A. Written reminder
• B. Decision making leave
• C. One-on-one coaching
• D. Oral reminder

Answer: (D)

Positive discipline uses a progressive, least-intrusive approach: begin with an oral reminder. This quick, private conversation clearly states what behavior is expected and what needs to change, giving the employee a chance to correct it right away. It preserves the relationship and avoids formal records while still addressing the issue directly. If the behavior repeats, you escalate to a written reminder to document the occurrence, then move to one-on-one coaching to explore causes and support improvement, and only after these steps would you consider more formal actions like leave. So, starting with the oral reminder is the best first step because it addresses the problem promptly and non-punitively, laying a foundation for future steps if needed.