Training is defined as which of the following?

• A. Process of helping members to do better in their present or future jobs
• B. A method of evaluating employee performance
• C. A system for disciplinary actions
• D. A program to recruit new hires

Answer: (A)

Training is about improving how people perform their jobs. It provides the skills, knowledge, and practice that help members do their current tasks more effectively and prepare them for future responsibilities. This practical focus on job performance distinguishes training from other activities: evaluating performance is about assessing how well someone is doing, disciplinary systems are about enforcing rules, and recruitment programs are about bringing new hires into the organization. In supervision, training can be delivered through instruction, on-the-job coaching, simulations, or briefings, all aimed at increasing competence, safety, and quality in day-to-day work.