Non-directive style of counseling is characterized by:

• A. It creates a climate in which an employee can grow and perform effectively, with good two-way interchange
• B. It stresses that planning and decision making are the subordinate's responsibility
• C. It is best used when time is of the essence
• D. It is primarily used to correct uncomplicated problems

Answer: (A)

Non-directive counseling is about creating a supportive, collaborative space where the employee leads the discussion and the facilitator helps them explore options without giving direct instructions. By listening closely, asking open questions, and reflecting feelings, the counselor helps the employee articulate goals and potential solutions, empowering them to take responsibility for decisions. This environment—one of growth and mutual, two-way exchange—best captures what non-directive counseling aims to achieve: the employee develops insight, confidence, and performance through self-directed problem solving. Time pressures, focusing only on simple issues, or assigning planning and decision making to the employee in a directive way are not aligned with this approach, which is inherently slower and more exploratory.