How should a supervisor handle shift trades and scheduling fairness?

• A. Allow random trades with no policy.
• B. Establish policy, apply equitably, track changes, and ensure coverage.
• C. Favor certain employees with preferred shifts.
• D. Let trades go unchecked without coverage verification.

Answer: (B)

Consistency in shift trades comes from a clear policy and a systematic process. A policy defines when trades are allowed, who can approve them, and how requests are documented and tracked. Applying it equitably means every employee has an equal opportunity to trade based on the same criteria, not on personal favors. Tracking changes creates a verifiable record so shifts aren’t traded multiple times or lost in the shuffle. Verifying coverage before approving a trade ensures supervision levels, safety, and service continuity aren’t compromised. This approach supports fairness, reduces confusion, and helps meet legal and organizational requirements.